Introduction

Mulvale Mortgages (“we”, “us”, or “our”) values the privacy of our users (“user”, “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mulvalemortgages.com, as well as any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access our site or use our services.

Consent

By using our website or services, you consent to the data practices described in this policy. This policy has been developed in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information Collection and Use

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in our services, or contacting us directly. The personal information we collect depends on your interactions with us and the services you choose to use. This may include the following:

Personal Information:

  • Tu nombre
  • Email address
  • Telephone number
  • Address

Payment Data:

  • If you make a payment through our website, we collect necessary payment data, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.

Data from Forms:

  • Any data you enter into forms on our website, including but not limited to newsletter sign-ups, contact inquiries, or service registrations, is collected as specified on the form.

Chat Data:

  • Information you provide through customer support chat features is collected to help improve our services and respond to inquiries.

Analytics:

  • We may collect data automatically through cookies, server logs, and similar technologies. This includes tracking information like your IP address, browser type, internet service provider, device information, browsing patterns, and location data.

Use of Your Information

The information we collect helps us deliver a smooth, efficient, and personalized experience. Specifically, we may use your information to:

  • Communicate with you regarding your inquiries, account, or orders.
  • Fulfill and manage orders, payments, and transactions.
  • Provide you with offers, new products, services, and recommendations.
  • Improve our services and perform other business activities.
  • Prevent fraud, monitor against theft, and protect against criminal activity.
  • Compile anonymous statistical data for internal or third-party use.

Disclosure of Your Information

We may share the information we collect about you in the following situations:

  • By Law or to Protect Rights: We may disclose your information if required to do so by law or to protect the rights of Mulvale Mortgages or others.
  • Third-Party Service Providers: We may share information with trusted third-party service providers that assist us in operating our business, such as payment processors or data storage services.
  • Marketing Communications: With your consent, we may send marketing communications about new products or services.
  • Interactions with Other Users: If you interact with other users, certain data may be shared to facilitate these interactions.
  • Third-Party Advertisers: We may share certain data with third-party advertisers for promotional purposes.

Third-Party Websites

Our website may contain links to third-party websites and services. These external links are not governed by this Privacy Policy. Once you leave our site via a third-party link, any information you provide to these third parties is not covered by this policy. We encourage you to read the privacy policies of any third-party websites you visit.

Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information. However, no method of data transmission is 100% secure, and we cannot guarantee the security of your information. While we strive to protect your data, be aware that security measures may not always be impenetrable.

Your Rights

Under Canadian privacy laws, you have the right to access, correct, or request the deletion of your personal information. You also have the right to withdraw consent for the use of your data where consent is required. If you would like to exercise any of these rights, please contact us.

Contáctame

If you have any questions or concerns regarding this Privacy Policy, please contact us at: [email protected]